this post was submitted on 26 Jul 2024
83 points (95.6% liked)
Asklemmy
43287 readers
1023 users here now
A loosely moderated place to ask open-ended questions
Search asklemmy ๐
If your post meets the following criteria, it's welcome here!
- Open-ended question
- Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
- Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
- Not ad nauseam inducing: please make sure it is a question that would be new to most members
- An actual topic of discussion
Looking for support?
Looking for a community?
- Lemmyverse: community search
- sub.rehab: maps old subreddits to fediverse options, marks official as such
- [email protected]: a community for finding communities
~Icon~ ~by~ ~@Double_[email protected]~
founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Anything from Anker after they cancelled an order with PayPal approved payment because 'they couldn't verify payment'. Then they insist that the cancelled order could be reviewed if I put personally identifiable information into a random Google sheets doc.
All complaint handling appeared to be a bot. They refused to explain what was the concern with the payment and always responded with very similar 'apology' emails even when I indicated for every email they send i'd inform another person to avoid them.
Also, Eufy is owned by Anker. They claimed they weren't transmitting images until hackers proved they could access your "smart" cameras...
The problem is, in order to view the cameras in their app, the video has to relay through their cloud servers, and they had little to no security. Since then they have added encryption which hopefully helps.
Best practice is to avoid placing any cameras, especially big box store cloud cameras, anywhere sensitive. The two cameras I have online right now are outside where hackers won't see anything my neighbors can't see.