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These Canadians want the ‘right to repair’ their stuff: ‘We can’t continue on the same way of consuming’
(www.theglobeandmail.com)
this post was submitted on 24 Jul 2024
282 points (99.6% liked)
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My dehumidifier kicked off after 3 years. I have no instruction manual on how to fix it ... the company isn't replying to me when I asked what steps I can take to see what's wrong.
I doubt they know. This is where you have to learn basic troubleshooting steps, and get comfortable with taking things apart. Even things like appliances won't tell you how to fix them, they'll just get a parts diagram on the inside of the panel and it's on you to figure it out. I find stuff made in Europe will often have at least a parts diagram where you can get replacements. You aren't getting that from some Chinese manufacturer, so keep that in mind when you buy stuff. I would bet you if it were a deLonghi dehumidifier, you'd have something you could use to order parts.
At the other end, I have 10,000 page diagnostic and repair manuals with flowcharts and checklists for my JD combine to figure out specific error codes or symptoms. In between is things like Chilton manuals for vehicles, but things have to be something other than cheap disposable trash before you get actual help.