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Need help with primary account - disable MFA (sh.itjust.works)

submitted 11 months ago* (last edited 11 months ago) by [email protected] to c/[email protected]

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I couldn't find a way to contact the mods on here without having an account, so this is a second account I created just in hopes to get my primary account fixed. I've tried messaging TheDude from my Mastodon account, but never got a response, so trying this route.

I tried to enable MFA on my other account at one point, to make it more secure, but it never confirmed that I had it configured properly, which apparently it didn't. Because of that, I can't get logged back in as the MFA configuration I have saved is apparently not what the site is expecting. Would it be possible to get MFA disabled on my other account so I can start using it again?

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[–] [email protected] 5 points 11 months ago

Hi there

Sent you a message on the matrix chat. This should now be fixed.

Thank you