this post was submitted on 25 Sep 2023
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I don't mind using a self checkout except that they're all terrible. The rep has to come over so often, it's just a regular checkout with extra steps.
I had that experience when they were new, but barely ever need assistance for almost a decade.
I'm so good at them I'll change the language to Spanish and check out just for funsies.
My wife likes to put it in random languages. Real good fun until there was some sort of error and we had no idea what was going on and it didn't allow us to change the language. Even the cashier was puzzled. I had a nice "I told you so" moment there.
They HAVE gotten a lot better. I was thinking about adding a disclaimer for the present, looks like I should have.
As not just an introvert, but an introvert who had to deal with a language barrier for a long time, I don't love going through the normal checkout, but I actively dread the idea of having the support person come over because the balance can't read my tomatoes or whatever.
I'd say online ordering works around both, social anxiety-wise, but then you have to live in fear of when they inevitably call you to say that they don't have this particular type of banana and maybe you'd like some identical type of banana but we definitely need to have a conversation about it first.
If it smells like shit everywhere you go, check your shoe.
I rarely have problems and I don't have to bother taking out my headphones.
Not that that saying never had the last four letters of DARVO written all over it to begin with, mind, but I'm so used to seeing it in the context of discrediting trauma that I had to stare at it for several minutes to realize it meant, "If the machine constantly fucks up, maybe you're just too stupid for touchscreens."
Not gonna lie, my time in customer service has notably damaged my impression of people. But really, my dude? The contribution is a more insulting version of "works fine for me?"