this post was submitted on 10 Jul 2023
79 points (95.4% liked)

Canada

7122 readers
348 users here now

What's going on Canada?



Communities


🍁 Meta


πŸ—ΊοΈ Provinces / Territories


πŸ™οΈ Cities / Regions


πŸ’ SportsHockey

Football (NFL)

  • List of All Teams: unknown

Football (CFL)

  • List of All Teams: unknown

Baseball

Basketball

Soccer


πŸ’» Universities


πŸ’΅ Finance / Shopping


πŸ—£οΈ Politics


🍁 Social & Culture


Rules

Reminder that the rules for lemmy.ca also apply here. See the sidebar on the homepage:

https://lemmy.ca


founded 3 years ago
MODERATORS
 

I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 18 points 1 year ago

Because cashiers are a different cost-centre, and thusly a different budget on the company's financial statements. The VP or senior director that controls the cashiers' services would end up looking bad if they had to retrench on that decision, and "looking bad" is death at that level.

A lot of what happens inside a company makes more sense when you realize it's a power struggle between a bunch of narcissists and their lackeys, and that VPs and CEOs aren't really as powerful as you'd think. Companies can be as inefficient and cut-your-nose-off-to-spite-your-face as any non-profit or public sector employer is, but we often don't see it because we've been trained to assume that "private sector == well-oiled machine" and "public sector == clusterfuck".